WWUUUH
Help Me Now

Theme

Magnification

Customer Success Manager - onboarding (remote)

Amberfield Granite Markets · Remote · full time

Amberfield Granite Markets operates grocery and general-merchandise stores around San Antonio, and we need a Customer Success Manager to lead our onboarding. We are friendly and busy, especially on weekends. What you will do • Check in regularly, listen for problems and fix them quickly. • Record feedback and help shape what we improve next. • Look after a portfolio of customer accounts from setup through renewal. • Prepare simple reviews showing what the customer gets from us. • Coordinate with support, billing and operations on pricing issues. What we are looking for • Excellent communication and follow-through. • Two or more years in customer success, account management or service. • Comfort with a CRM and simple reports. Nice to have • Ability to explain technical topics simply. • Experience with online orders. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with quarterly visits in San Antonio. • We will tell you what to expect at each step of the hiring process.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH members get a ranked action plan, assistance matching, and cash-flow runway as part of their membership. Choose a membership →

Works on slow connections. Together, We Rise.