Customer Success Manager - onboarding (remote)
Clearpath Studio · Remote · part time
Clearpath Studio is looking for a Customer Success Manager. The job centres on onboarding for candidate screening, and it would suit someone who likes steady, practical work.
We are in the people business and act like it.
What you will do
• Prepare simple reviews showing what the customer gets from us.
• Coordinate with support, billing and operations on candidate screening issues.
• Record feedback and help shape what we improve next.
• Look after a portfolio of customer accounts from setup through renewal.
• Check in regularly, listen for problems and fix them quickly.
What we are looking for
• Comfort with a CRM and simple reports.
• Two or more years in customer success, account management or service.
• Excellent communication and follow-through.
Nice to have
• Ability to explain technical topics simply.
• Experience with temp assignments.
Working arrangement
• Part-time, about 20 hours a week, mornings.
• Remote-friendly, with an occasional day on site in Portland.
• We reply to every applicant.
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