Customer Success Manager - account health (remote)

Harborlight Sable Staffing is looking for a Customer Success Manager. The job centres on account health for candidate screening, and it would suit someone who likes steady, practical work. Speed and follow-up matter. What you will do • Coordinate with support, billing and operations on candidate screening issues. • Record feedback and help shape what we improve next. • Look after a portfolio of customer accounts from setup through renewal. • Prepare simple reviews showing what the customer gets from us. • Check in regularly, listen for problems and fix them quickly. What we are looking for • Two or more years in customer success, account management or service. • Excellent communication and follow-through. • Comfort with a CRM and simple reports. Nice to have • Ability to explain technical topics simply. • Experience with temp assignments. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • Fully remote, with a monthly team day in Colorado Springs. • Applications are reviewed on a rolling basis.