Content Writer - website copy (San Jose, CA)

Lumen Keystone Energy is looking for a Content Writer. The job centres on website copy for outage response, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about outage response. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with outage response. Working arrangement • Part-time, about 16 hours a week, mornings. • On site in San Jose. • We will tell you what to expect at each step of the hiring process.