Content Writer - website copy (remote)

Westbrook Quarry Banking Services is looking for a Content Writer. The job centres on website copy for card disputes, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Write and edit guides, emails and web pages about card disputes. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with card disputes. Working arrangement • Part-time, about 24 hours a week, spread across three days. • Fully remote, with an occasional day on site in Raleigh. • We will tell you what to expect at each step of the hiring process.