Content Writer - website copy (remote)

We are growing our team at Northwind Ivory Banking Services and adding a Content Writer whose main responsibility will be website copy. You would work closely with colleagues in operations, support and management. What you will do • Write and edit guides, emails and web pages about card disputes. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with card disputes. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with quarterly visits in Denver. • We will tell you what to expect at each step of the hiring process.