Content Writer - website copy (remote)

Northwind Cobalt Insurance is looking for a Content Writer. The job centres on website copy for customer complaints, and it would suit someone who likes steady, practical work. You would join a small organisation of about 21 people, working mostly from home. What you will do • Write and edit guides, emails and web pages about customer complaints. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with customer complaints. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with an occasional day on site in Wichita. • We reply to every applicant.