Content Writer - website copy (Milwaukee, WI)

Northwind Summit Insurance is looking for a Content Writer. The job centres on website copy for customer complaints, and it would suit someone who likes steady, practical work. You would join a small organisation of about 31 people based in Milwaukee. What you will do • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about customer complaints. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with customer complaints. • Basic SEO knowledge. Working arrangement • Part-time, about 16 hours a week, spread across three days. • On site in Milwaukee. • We reply to every applicant.