Content Writer - website copy (Grand Rapids, MI)

Westbrook Glen Energy is an energy provider in Grand Rapids focused on reliable service and fair billing, and we need a Content Writer to lead our website copy. Reliability is the job, and people here take pride in answering the phone at 3 a.m. when needed. What you will do • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about billing disputes. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with billing disputes. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • On site in Grand Rapids. • We will tell you what to expect at each step of the hiring process.