Content Writer - website copy (Des Moines, IA)

We are growing our team at Northwind Orchard Telecom and adding a Content Writer whose main responsibility will be website copy. We keep people connected and take outages personally. What you will do • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about outage reports. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with outage reports. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • On site in Des Moines. • We will tell you what to expect at each step of the hiring process.