Content Writer - website copy (Columbus, OH)

Redstone Loom Insurance is looking for a Content Writer. The job centres on website copy for customer complaints, and it would suit someone who likes steady, practical work. We care about how people feel on the worst day of their year. What you will do • Write and edit guides, emails and web pages about customer complaints. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with customer complaints. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • On site in Columbus. • We reply to every applicant.