Content Writer - website copy (Cleveland, OH)

Summit Linden Banking Services is looking for a Content Writer. The job centres on website copy for card disputes, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about card disputes. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with card disputes. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Cleveland. • We will tell you what to expect at each step of the hiring process.