Content Writer - website copy (Cincinnati, OH)

We are growing our team at Ironwood Ivory Telecom and adding a Content Writer whose main responsibility will be website copy. We keep people connected and take outages personally. What you will do • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about billing accounts. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with billing accounts. • Basic SEO knowledge. Working arrangement • Part-time, about 28 hours a week, with flexible days. • On site in Cincinnati. • Applications are reviewed on a rolling basis.