Content Writer - website copy (Cincinnati, OH)

We are growing our team at Nova Telecom and adding a Content Writer whose main responsibility will be website copy. You would join a small organisation of about 50 people based in Cincinnati. What you will do • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about customer tickets. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with customer tickets. Working arrangement • Contract for three months, with clear deliverables from the first week. • On site in Cincinnati. • We will tell you what to expect at each step of the hiring process.