Content Writer - website copy (Charlotte, NC)

Summit Birch Energy is looking for a Content Writer. The job centres on website copy for billing disputes, and it would suit someone who likes steady, practical work. We work closely with regulators and communities. What you will do • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about billing disputes. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Experience with billing disputes. • Basic SEO knowledge. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Charlotte. • We will tell you what to expect at each step of the hiring process.