Content Writer - website copy (Baltimore, MD)

Westbrook Cedar Banking Services Group is looking for a Content Writer. The job centres on website copy for card disputes, and it would suit someone who likes steady, practical work. We keep decisions close to customers and expect people to explain things plainly. What you will do • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about card disputes. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with card disputes. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Baltimore, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.