Content Writer - plain-language guides (Tampa, FL)

Bright Oak Banking Services provides everyday banking and small-business lending around Tampa. We are hiring a Content Writer to take on plain-language guides. You would join a large organisation of about 786 people based in Tampa. What you will do • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about card disputes. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with card disputes. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in Tampa. • We reply to every applicant.