Content Writer - plain-language guides (Rochester, NY)

Redstone Lantern Insurance Group is looking for a Content Writer. The job centres on plain-language guides for claims, and it would suit someone who likes steady, practical work. You would join a large organisation of about 205 people based in Rochester. What you will do • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about claims. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Experience with claims. • Basic SEO knowledge. Working arrangement • Contract for four months, with the possibility of becoming permanent. • On site in Rochester. • We will tell you what to expect at each step of the hiring process.