Content Writer - plain-language guides (remote)

Lumen Lakeside Energy is looking for a Content Writer. The job centres on plain-language guides for service connections, and it would suit someone who likes steady, practical work. You would join a large organisation of about 992 people, working mostly from home. What you will do • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about service connections. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with service connections. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • Fully remote, with a monthly team day in Toledo. • We will tell you what to expect at each step of the hiring process.