Content Writer - plain-language guides (remote)

Ironwood Union Banking Services Group is a community-focused bank in Cincinnati serving households and small businesses. We are hiring a Content Writer to take on plain-language guides. You would join a large organisation of about 606 people, working mostly from home. What you will do • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about fraud alerts. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with fraud alerts. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with an occasional day on site in Cincinnati. • We reply to every applicant.