Content Writer - plain-language guides (remote)

Lumen Bridge Energy Group is looking for a Content Writer. The job centres on plain-language guides for billing disputes, and it would suit someone who likes steady, practical work. Safety comes first on every shift. What you will do • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about billing disputes. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with billing disputes. Working arrangement • Contract for nine months, with a review at the end and a chance of extension. • Remote-friendly, with quarterly visits in Detroit. • We will tell you what to expect at each step of the hiring process.