Content Writer - plain-language guides (remote)

Redstone Technologies is looking for a Content Writer. The job centres on plain-language guides for student accounts, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about student accounts. • Work with subject experts to check facts before publishing. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with student accounts. Working arrangement • Full-time, Monday to Friday. • Fully remote, with a monthly team day in Des Moines. • We reply to every applicant.