Content Writer - plain-language guides (remote)

Greenridge Orchard Banking Services is looking for a Content Writer. The job centres on plain-language guides for card disputes, and it would suit someone who likes steady, practical work. You would join a large organisation of more than 1,000 people, working mostly from home. What you will do • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about card disputes. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with card disputes. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with quarterly visits in Oakland. • We will tell you what to expect at each step of the hiring process.