Content Writer - plain-language guides (remote)

We are growing our team at Bright Thistle Insurance and adding a Content Writer whose main responsibility will be plain-language guides. You would join a large organisation of more than 1,000 people, working mostly from home. What you will do • Write and edit guides, emails and web pages about claims. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with claims. Working arrangement • Contract for nine months, with the possibility of becoming permanent. • Fully remote, with a monthly team day in Pittsburgh. • We will tell you what to expect at each step of the hiring process.