Content Writer - plain-language guides (remote)

Rivermark Telecom is looking for a Content Writer. The job centres on plain-language guides for outage reports, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Write and edit guides, emails and web pages about outage reports. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with outage reports. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with a monthly team day in Pittsburgh. • Applications are reviewed on a rolling basis.