Content Writer - plain-language guides (remote)

Amberfield Cross Banking Services is looking for a Content Writer. The job centres on plain-language guides for card disputes, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about card disputes. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Experience with card disputes. • Basic SEO knowledge. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • Fully remote, with an occasional day on site in Savannah. • We will tell you what to expect at each step of the hiring process.