Content Writer - plain-language guides (Philadelphia, PA)

Lumen Lantern Insurance provides coverage to households and businesses around Philadelphia, and we need a Content Writer to lead our plain-language guides. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about underwriting files. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Experience with underwriting files. • Basic SEO knowledge. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in Philadelphia. • Applications are reviewed on a rolling basis.