Content Writer - plain-language guides (Oakland, CA)

Nova Energy is an energy provider in Oakland focused on reliable service and fair billing, and we need a Content Writer to lead our plain-language guides. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about outage response. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with outage response. • Basic SEO knowledge. Working arrangement • Part-time, about 16 hours a week, afternoons. • On site in Oakland, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.