Content Writer - plain-language guides (New Orleans, LA)

Rivermark Forge Energy delivers power and gas plans across the New Orleans region, and we need a Content Writer to lead our plain-language guides. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about service connections. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with service connections. Working arrangement • Full-time, Monday to Friday. • On site in New Orleans, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.