Content Writer - plain-language guides (New Orleans, LA)

Bluepeak Forge Telecom is a telecommunications provider in New Orleans focused on reliable home and business connections. We are hiring a Content Writer to take on plain-language guides. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about network equipment. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with network equipment. Working arrangement • Full-time, with a steady weekday schedule. • On site in New Orleans. • We will tell you what to expect at each step of the hiring process.