Content Writer - plain-language guides (Nashville, TN)

Foxglove Beacon Water Authority is looking for a Content Writer. The job centres on plain-language guides for billing accounts, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Write and edit guides, emails and web pages about billing accounts. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with billing accounts. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • On site in Nashville. • We will tell you what to expect at each step of the hiring process.