Content Writer - plain-language guides (Nashville, TN)

Harborlight Juniper Banking Services provides everyday banking and small-business lending around Nashville, and we need a Content Writer to lead our plain-language guides. We keep decisions close to customers and expect people to explain things plainly. What you will do • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about card disputes. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Experience with card disputes. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • On site in Nashville. • We reply to every applicant.