Content Writer - plain-language guides (Jacksonville, FL)

Silverline Ridge Insurance is looking for a Content Writer. The job centres on plain-language guides for claims, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Write and edit guides, emails and web pages about claims. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with claims. Working arrangement • Full-time, on a regular day shift. • On site in Jacksonville, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.