Content Writer - plain-language guides (Indianapolis, IN)

Westbrook Cross Banking Services Partners is a community-focused bank in Indianapolis serving households and small businesses, and we need a Content Writer to lead our plain-language guides. You would join a large organisation of about 913 people based in Indianapolis. What you will do • Write and edit guides, emails and web pages about loan files. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with loan files. Working arrangement • Contract for eight months, with clear deliverables from the first week. • On site in Indianapolis. • We reply to every applicant.