Content Writer - plain-language guides (Hartford, CT)

Clearpath Forge Telecom is looking for a Content Writer. The job centres on plain-language guides for customer tickets, and it would suit someone who likes steady, practical work. You would join a large organisation of about 316 people based in Hartford. What you will do • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about customer tickets. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Experience with customer tickets. • Basic SEO knowledge. Working arrangement • Part-time, about 24 hours a week, afternoons. • On site in Hartford. • We reply to every applicant.