Content Writer - plain-language guides (Colorado Springs, CO)

Nova Drift Telecom is looking for a Content Writer. The job centres on plain-language guides for billing accounts, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about billing accounts. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with billing accounts. • Basic SEO knowledge. Working arrangement • Contract for four months, with a review at the end and a chance of extension. • On site in Colorado Springs. • We reply to every applicant.