Content Writer - plain-language guides (Boston, MA)

Harborlight Linden Banking Services is looking for a Content Writer. The job centres on plain-language guides for branch operations, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about branch operations. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with branch operations. Working arrangement • Full-time, with a steady weekday schedule. • On site in Boston. • We will tell you what to expect at each step of the hiring process.