Content Writer - plain-language guides (Austin, TX)

Bright Stone Telecom is looking for a Content Writer. The job centres on plain-language guides for billing accounts, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about billing accounts. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with billing accounts. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Austin. • We reply to every applicant.