Content Writer - newsletters (San Antonio, TX)

We are growing our team at Lumen Clear Telecom and adding a Content Writer whose main responsibility will be newsletters. Technicians and office staff share information daily. What you will do • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about customer tickets. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with customer tickets. Working arrangement • Full-time, with a steady weekday schedule. • On site in San Antonio. • We will tell you what to expect at each step of the hiring process.