Content Writer - newsletters (Richmond, VA)

Westbrook Oak Banking Services is looking for a Content Writer. The job centres on newsletters for card disputes, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about card disputes. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with card disputes. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in Richmond, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.