Content Writer - newsletters (remote)

Lumen Orchard Telecom Group is looking for a Content Writer. The job centres on newsletters for customer tickets, and it would suit someone who likes steady, practical work. We invest in training. What you will do • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about customer tickets. • Keep existing content accurate and easy to find. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Experience with customer tickets. • Basic SEO knowledge. Working arrangement • Part-time, about 16 hours a week, spread across three days. • Fully remote, with quarterly visits in Charleston. • We reply to every applicant.