Content Writer - newsletters (remote)

Stonegate Linden Telecom is looking for a Content Writer. The job centres on newsletters for customer tickets, and it would suit someone who likes steady, practical work. You would join a small organisation of about 54 people, working mostly from home. What you will do • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about customer tickets. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Experience with customer tickets. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • Fully remote, with quarterly visits in Birmingham. • We will tell you what to expect at each step of the hiring process.