Content Writer - newsletters (Raleigh, NC)

Silverline Lakeside Telecom is looking for a Content Writer. The job centres on newsletters for customer tickets, and it would suit someone who likes steady, practical work. We invest in training. What you will do • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about customer tickets. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with customer tickets. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • On site in Raleigh, with some flexibility after the first few months. • We reply to every applicant.