Content Writer - help-centre articles (Virginia Beach, VA)

Greenridge Oak Banking Services provides everyday banking and small-business lending around Virginia Beach, and we need a Content Writer to lead our help-centre articles. You would join a small organisation of about 46 people based in Virginia Beach. What you will do • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about card disputes. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with card disputes. Working arrangement • Full-time, Monday to Friday. • On site in Virginia Beach, with some flexibility after the first few months. • We reply to every applicant.