Content Writer - help-centre articles (Tucson, AZ)

Lumen Quarry Energy is an energy provider in Tucson focused on reliable service and fair billing. We are hiring a Content Writer to take on help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about billing disputes. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with billing disputes. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • On site in Tucson. • We reply to every applicant.