Content Writer - help-centre articles (Toledo, OH)

Lumen Lakeside Energy is an energy provider in Toledo focused on reliable service and fair billing, and we need a Content Writer to lead our help-centre articles. You would join a large organisation of about 392 people based in Toledo. What you will do • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about service connections. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with service connections. • Basic SEO knowledge. Working arrangement • Part-time, about 24 hours a week, afternoons. • On site in Toledo. • We will tell you what to expect at each step of the hiring process.