Content Writer - help-centre articles (San Antonio, TX)

We are growing our team at Westbrook Union Energy and adding a Content Writer whose main responsibility will be help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about usage data. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with usage data. • Basic SEO knowledge. Working arrangement • Contract for nine months, with a review at the end and a chance of extension. • On site in San Antonio, with some flexibility after the first few months. • We reply to every applicant.