Content Writer - help-centre articles (Sacramento, CA)

We are growing our team at Westbrook Oak Banking Services and adding a Content Writer whose main responsibility will be help-centre articles. You would join a large organisation of about 978 people based in Sacramento. What you will do • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about loan files. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with loan files. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • On site in Sacramento, with some flexibility after the first few months. • We reply to every applicant.