Content Writer - help-centre articles (Sacramento, CA)

Lumen Bridge Energy Group supplies electricity and gas to homes and businesses around Sacramento, and we need a Content Writer to lead our help-centre articles. We work closely with regulators and communities. What you will do • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about billing disputes. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with billing disputes. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • On site in Sacramento. • Applications are reviewed on a rolling basis.