Content Writer - help-centre articles (remote)

Lumen Lakeside Energy is looking for a Content Writer. The job centres on help-centre articles for outage response, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Write and edit guides, emails and web pages about outage response. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with outage response. Working arrangement • Contract for twelve months, with clear deliverables from the first week. • Remote-friendly, with a monthly team day in Anchorage. • We will tell you what to expect at each step of the hiring process.